Privacy Policy

Effective Date: 05/21/2025

Introduction

This Privacy Policy describes how https://cardplaymats.com ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website https://cardplaymats.com and purchase trading card playmats from our online store. We are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you:

  • Create an account or make a purchase
  • Subscribe to our newsletter or marketing communications
  • Contact our customer service team
  • Participate in surveys, contests, or promotions

This may include:

  • Name and contact information (email address, phone number, mailing address)
  • Billing and shipping addresses
  • Payment information (processed securely through our payment processor)
  • Account credentials (username and password)
  • Purchase history and preferences
  • Communications with our customer service team

Information Automatically Collected

When you visit our website, we automatically collect certain information through cookies and similar technologies:

  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on our site
  • Referring website information
  • Shopping cart contents and abandoned cart data

Third-Party Information

We may receive information about you from third-party sources, such as:

  • Social media platforms (if you connect your accounts)
  • Payment processors and fraud prevention services
  • Shipping carriers for delivery tracking
  • Marketing partners and analytics providers

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate about your purchases and account
  • Provide customer service and technical support
  • Send marketing communications (with your consent)
  • Improve our website, products, and services
  • Prevent fraud and ensure payment security
  • Comply with legal obligations
  • Analyze website usage and customer preferences

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

Service Providers

We work with trusted third-party companies that help us operate our business, including:

  • Payment processors (for secure payment handling)
  • Shipping companies (for order fulfillment)
  • Email service providers (for marketing communications)
  • Web hosting and analytics services
  • Customer service platforms

Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or security threats
  • Enforce our terms of service

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner as part of the transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Secure payment processing systems
  • Regular security assessments and updates
  • Limited access to personal information by authorized personnel
  • Secure data storage and backup procedures

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

  • Request access to the personal information we hold about you
  • Receive a copy of your data in a portable format

Correction and Updates

  • Update or correct inaccurate personal information
  • Modify your account settings and preferences

Deletion

  • Request deletion of your personal information (subject to certain limitations)
  • Close your account

Marketing Communications

  • Unsubscribe from marketing emails at any time
  • Opt out of promotional communications

Cookies and Tracking

  • Manage cookie preferences through your browser settings
  • Opt out of certain analytics and advertising cookies

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and provide personalized content. Types of cookies we use include:

  • Essential cookies: Required for basic website functionality
  • Analytics cookies: Help us understand how visitors use our site
  • Marketing cookies: Used to display relevant advertisements
  • Preference cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings, though disabling certain cookies may affect website functionality.

Third-Party Links and Services

Our website may contain links to third-party websites or integrate with external services. This Privacy Policy does not apply to these external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

If you are located outside of USA, your information may be transferred to and processed in countries where our servers and service providers are located. We ensure appropriate safeguards are in place to protect your information during international transfers.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Factors that influence our retention periods include:

  • The nature of the information collected
  • Legal and regulatory requirements
  • Business and operational needs
  • Your account status and activity

Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will notify you by:

  • Posting the updated policy on our website
  • Sending an email notification to registered users
  • Displaying a prominent notice on our homepage

The updated policy will be effective on the date specified at the top of the document.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us.

Email: contact@wizardfirestore.com

For residents of certain jurisdictions, you may also have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.

This Privacy Policy was last updated on 05/21/2025. Please review this policy periodically for any changes.